FREQUENTLY ASKED QUESTIONS

What is your returns / exchanges policy?

Due to the nature of our products we do not offer refunds, returns or exchanges of any of our products

Do your products come with any warranty?

All products made at Seattle Gold include a 12 month warranty including repairs should your products develop any manufacturing fault.

What other services do you offer?

Seattle Gold provides services such has cleaning and polishing, re-oxidising, rhodium plating, removal of scratches, ring re-sizing (depending on the ring design) bracelet or necklace shortening and an annual service check including checking of any stone settings

What aftercare advice do you recommend?

We recommend you handle your jewellery with care at all times.
Should your Seattle Gold jewellery need refurbishment, we offer the first refurbishment free of charge.

We welcome you to bring your piece back for refurbishment to keep it looking at its best beyond the first time for a nominal cost. Visit in store or call for details